VA Voice - June 12, 2017 Print

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Speaker Feature - MPI Virginia Annual Education Conference

Your Attitude: Deadly or Dazzling
Arnold Sanow, MBA, CSP

Your attitude reflects your thoughts and feelings and is revealed in your voice, your words, and your facial expressions. Your attitude has a direct impact on the quality of your relationships and helps determine whether you engage people or turn them off. Your attitudes direct your destiny in both subtle and significant ways.

Positive attitude (we call them Dazzling Attitudes) are like powerful magnets. A person with a positive attitude looks on the bright side and tries to see the best in everyone and everything. They attract the interest of others with their optimism, enthusiasm, and love of life. Positive attitudes also seem to magically bring out the best in others.

What’s it like being with those on the flip side, the people who complain, blame, and see the worst in others? Uncomfortable?  Miserable to spend even a few moments in their presence? Do you find yourself concocting excuses to keep interactions with them brief or avoid them altogether? Negative attitudes (we call them Deadly Attitudes) are naturally repelling. The only thing these attitudes attract is a chain of avoidance strategies by people who don’t want to catch them.

In our book, “Get Along with Anyone, Anytime, Anywhere … 8 keys to creating enduring connections with customers, co-workers  - even kids” by Arnold Sanow and Sandra Strauss here is a list of Dazzling and Deadly Attitudes. Which do you have?

Dazzling Attitude Traits   Deadly Attitude Traits
Optimistic  Pessimistic
Courageous Fearful
Patient  Impatient
Thoughtful   Rude
Cheerful  Complaining
Caring  Uncaring
Interested   Bored
Helpful Grumpy
Confident Conceited
Warm Cold
Enthusiastic    Apathetic
Supportive Critical
Friendly  Aloof
Motivated  Lazy
Authentic Fake
Forgiving  Vengeful


Attitudes are contagious. Dazzling Attitudes are worth catching. Deadly Attitudes are like the plague, contaminating connections and breeding bad feelings.

Attitudes are contagious. Is yours worth catching?

See Arnold Sanow, MBA, CSP at MPI Virginia's Annual Education Conference!

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Upcoming Events

MPI World Education Congress - WEC 2017
June 19 - 22, 2017
MGM Grand - Las Vegas, NV

MPI Virginia CMP July 2017 Bootcamp
July 17 - 18, 2017
Virginia Tech Richmond Center - Richmond, VA

MPI Virginia Annual Education Conference & Awards Dinner
August 16 - 18, 2017
Sheraton Virginia Beach Oceanfront - Virginia Beach, VA

MPI Virginia CMP November 2017 Bootcamp
November 20 - 21, 2017
Virginia Tech Richmond Center - Richmond, VA

CMP Conclave
November 13 - 15, 2017
MGM National Harbor - National Harbor

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Membership

Dear Members,

We have two great opportunities to showcase your property this fall. The first is our two-day mid-year Board Retreat. This is where your chapter leaders gather to ensure that the business plan is being executed and everything is on target for the second half of the chapter year. One board room can be recycled for this two-day meeting for 20. Overnight accommodations are typically made, depending on the location.

Want to host a monthly meeting for exposure to our full membership?

Please check your availability for Thursday, November 2nd. A typical setup consists of rounds of 6 for about 50 guests with lunch (plated or buffet). We also host a board meeting for 20 in a smaller conference room prior to the luncheon. We are open to unique venues and alternate times of day, as well. Let's get creative!  

Interested in either one of these opportunities? Great! Please reach out to Linné Diiorio, CMP at ldiiorio@greaterichmondcc.com or Laura Hurtt at laura.hurtt@shaminhotels.com for more details. Host references available upon request!

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